We want your Nativity to bring light and joy to your home. If something isn't right, we're here to help.
1. 30-Day Returns
You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
To start a return, email support@mangerandmantel.store with your Order Number. Please do not send items back without contacting us first. Returns sent without approval cannot be accepted.
2. Damaged or Defective Items
If your Nativity arrives damaged or defective, please email us within 48 hours of delivery with your Order Number and photos of the item and the box. We will send a replacement or issue a full refund, at no cost to you. Customers who added Shipping Protection at checkout receive priority replacement.
3. Return Shipping
For change-of-mind returns, return shipping costs are the customer's responsibility and are non-refundable. We recommend using a tracked shipping service.
For damaged or defective items, you will not need to pay for return shipping.
4. Refunds
Once your return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card provider may need a few extra days to post the refund.
5. Non-Returnable Items
Items damaged after delivery through misuse, items that are not in their original condition, and gift cards cannot be returned.
6. Order Changes & Cancellations
Need to change or cancel your order? Email us as soon as possible. We can only make changes or cancel before the order ships.
7. Contact Us
Email: support@mangerandmantel.store
Teduna LLC, 525 W Lafayette Blvd, Detroit, MI 48226
We aim to reply within 1 business day.
"My senior Sphynx loves her new cozy cave! She practically lives in it now and only pops out for food. The outer puffer material keeps the drafts out and the inside sherpa is super soft. Definitely a must-have for hairless or short-haired pets that get cold easily!"
"The stitching is solid, and the dome doesn't cave in even when my cat sleeps on top of it sometimes. Super cozy cave bed for cold nights!"
"The orange shade looks just like the photos and matches my mid-century decor perfectly. The button snap detail keeps the front secure and structured. My cat burrowed right in as soon as I set it down."
"My rescue cat was always hiding under the couch, but since I got this covered burrow bed, she feels safe and enclosed. It's her official safe haven now!"
"The shell feels like a durable puffer jacket and the padding is super plush. Fits my 11lb tabby comfortably with room to stretch. Highly recommend!"
"Fits my 14lb Maine Coon mix nicely. He loves tucking his head inside while keeping his paws out. Very lightweight yet incredibly warm."
"Unboxed it and my dachshund crawled inside within 2 minutes. The hood stays up on its own and holds its shape great. Buying a second one for my other dog!"
"Looks like a tiny sleeping bag/puffer jacket for pets! The design is ADORABLE. Everyone who visits asks where I got it. Most importantly, my cat spends 90% of his day sleeping inside it."
"The water-resistant outer fabric is super easy to wipe down, and the inside fleece stays super warm. My 12lb Frenchie puppy curled right up in it."
"The snap button details on the front are a game changer. They help keep the entrance open and rigid so my dog doesn't struggle to get in. High quality materials all around!"
"I originally ordered this for a stray we feed on the porch, but my indoor cat stole it the second it touched the floor. Ordering another one today!"
"Arrived in just a couple of days. My cat refuses to leave her little igloo. Material feels premium and super cozy for winter."
"She usually ignores expensive pet beds and prefers cardboard boxes, but she jumped straight into this dome bed. That's a huge win in my book!"
"I've bought covered pet beds before that sagged after a day, but the ribbed arches on this one hold up surprisingly well. The inner cushion is super thick and squishy. 10/10 from my chihuahua!"
"The inner padding is nice and deep, giving great support for older pets with joint issues. My 13-year-old min pin sleeps like a baby in here."
"Got this as an early winter gift for my senior cat who always seeks out heating vents. She is absolutely in love. The sherpa lining traps her body heat so well. Worth every penny!"
"The outer fabric is a slick puffer material, so fur doesn't stick to it at all. I can easily wipe off dirt from the outside, and the interior cushion is ultra-plush. My 9lb Yorkie is completely in love with it."
"Super soft lining, sturdy outer shell, and super cute design. Both my cat and small terrier fight over it daily lol. Will definitely be ordering a second one."
"High-end puffer jacket vibe on the outside and super fluffy sherpa on the inside. Arrived in perfect condition and popped right into shape upon opening!"
